Menu

  • Dashboard
  • Daily Pulse
  • Accounts
  • Actions
  • Teams
  • Reports
SettingsHelp & Docs
Acme MSP
HomePulseAccountsActionsMore
All Accounts
O

Oscorp

SMB
At Risk
Health Score
52-7
ARR
$18k
Renewal
Apr 1, 2026
Owner
Sarah C.
Overall Health Score
52-7 pts
At Risk
Engagement
58+3
Weight: 25%
Sentiment
54+2
Weight: 20%
Relationship Depth
51-2
Weight: 20%
Delivery
58-1
Weight: 20%
Commercial
50-1
Weight: 15%
30-Day Health Trend
Key Contacts
MC
Morgan Chen
Primary
VP of Operations|Executive Sponsor
2 days ago
AR
Alex Rivera
Director of IT|Champion
5 days ago
JP
Jordan Patel
Technical Lead|Technical
8 days ago
Top Signals
-
NPS Detractor

Scored 4 in latest NPS survey

Feb 10
-
Usage declining

MAU down 15% month-over-month

Feb 8
+
QBR Completed

Completed quarterly review with positive feedback

Feb 4
-
Champion at risk

Key champion mentioned potential role change

Jan 30